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Contact Cycling Ireland

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Frequently Asked Questions

  • q How do I take out membership?
    A Please click the Login / Join button in the top right hand corner of the website. This will bring you to a page where you will be asked to login to your account (if you are a returning member) or to sign up as a member for the first time. If you click the Sign Up option you will then be asked to enter some details about yourself; name, address, date of birth and contact details.

    Once you are logged in just click Menu, then Membership and then Add Membership and you will be able to choose the type of licence you wish to take out.

    A guide to signing up as a new member can be found through this link

    A guide to renewing your membership as an existing member can be found through this link

  • q How can I reset my login details?
    A

    If you go to the Login page you will see an option for ‘Forgot Password’ – just enter your email address in the Username box and then click on Forgot Password and a password reset email will be sent to your account.

    If you are unable to remember your email address / username then please contact us through the form on this page. We will be able to update your username and send you a reset email for your password.

  • q I already have a licence and want to upgrade it.
    A

    If you log into your account and click on Menu in the top left you will see an option for ‘Upgrade Licence’ – click on this and you’ll then be able to choose the type of licence you want to upgrade to (if you have a limited competition licence the only option available to you will be a full competition licence).


  • q I’m a club official and want to manage my club and members.
    A

    If you are registered as a club official then you will have full club administration rights added to your account. These will appear under the Club Area heading in the portal.

    A guide explaining the various aspects or club management and administration can be found through this link
  • q Why haven’t I received my membership card yet?
    A

    There is usually a two week turnaround time on licences being posted out from the date of purchase.

    The main reason there may be a delay in your licence being posted out is due to club affiliation. If you are a member of a club then we won’t post out your licence until your club is fully affiliated. If you are unsure if your club is affiliated or not you should check with a club official.

    If you haven’t received your licence card don’t worry as you are still covered for insurance and you’ll be able to download a PDF copy from the portal. The PDF copy of your licence can be used as proof of membership at leisure events.

  • q How do I find out my membership number?
    A Your membership number will be in the confirmation email you receive after you complete payment. It will also be printed on your membership card and in the PDF version of your membership card.

    You can download a PDF copy of your membership card by logging into the portal and clicking on Member Licence - you will then see your current licence and any other previous licences you have held. Hover over your current licence and you'll get an option to download to download the PDF.

  • q I’m not a member but I want to take part in a Cycling Ireland registered event.
    A

    If you are taking part in a leisure event then you will need to take out a one day licence. This will cover you for personal accident and public liability insurance for the duration of the cycle you’re taking part in and will cost you €5.

    One day licences can also be offered for road races until the end of March and again from the beginning of August. A one day licence for a road race costs €20 for non-members and €10 for leisure members. Between the months of April to July one day licences cannot be issued for competitive road races.

    One day licences can be issued for off-road, BMX, track and TT events year round.

    All one day licences are issued at the discretion of the event organisers / host club.

    One day licences are not issued for provincial or national championship events.

  • q I want to get insurance cover for an event I’m organising.
    A

    We can only cover an event for insurance if it is registered with us by an affiliated club. A club official would need to submit an event application online through the portal to start the process.

    This application will include the name, location, start time and date of the event etc.

    The date will then need to be approved by a provincial coordinator to make sure it doesn’t clash with any other events nearby on the same date. When the date has been approved you’ll need to submit a risk assessment to us, this will include a route assessment and any action taken to avoid hazards on the day. A sample risk assessment can be found through this link

    Once we’ve received a completed copy of the risk assessment we’ll be able to authorise your event for you.

    More information on organising an event can be found through this link

  • q I have Cycling Ireland membership, what am I insured for?
    A

    Leisure and competitive licence holders are covered for personal accident and public liability insurance. This covers a member when they are taking part in Cycling Ireland events, taking part in group / club spins and training sessions and when out training on their own.

    Full details on the insurance policies can be found through this link

    Cycling Ireland does not offer insurance cover for bicycles or equipment.

  • q I’ve had an accident, how do I make a claim?
    A

    To report an accident you’ll need to submit your personal details and all details relating to the accident (nature, date, location, third parties etc) through this link

    Our insurers will contact you shortly after an accident has been reported to us and they will then look after your claim for you.

Contact Details

Phone

+353 (1) 8551522

Address

Kelly Roche House,
619 North Circular Road,
Dublin

Contact Us

Or contact for Cycling Ireland STAFF and BOARD MEMBERS 

  • training peaks
  • spin11
  • mpcc
  • bluecubes
Cycling Ireland, Kelly Roche House, 619 North Circular Road, Dublin1, Ireland
Tel: +353 (1) 8551522      Fax: +353 (1) 8551771      Contact Us

 
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